If your report is not completed within the time dictated when purchased, please contact our Customer Care team at (855) 338 8800 or support@alivecor.com for assistance.
If you are unsure of where to locate your Clinician Review, you can review the steps below:
If you have purchased a Clinician Review, you can find the report in the Kardia app by following the steps below.
- Open the Kardia App
- Tap the 'History' button on the EKG card at the top of the home screen
- Scroll to the bottom of the list to your first EKG recording.
- You should see green text below the recording with a result, under the heading "Analysis Reports".
- Tap the green text to open the report.
Below is an example of what a report looks like in the application, the red arrow points to where you tap to access your report:
