When gauging the ability to support a device, AliveCor has to weigh various technical and security considerations along with device performance before being considered a supported device. Over time devices that were at one point compatible with our software and hardware can change the way they function to the point that we can no longer support them. Alternatively, some devices stop receiving necessary system or security updates from the device manufacturer that we require to provide a complete and secure experience.
If a device can no longer meet our stringent requirements for a proper and secure experience, they may be deemed unsupported by AliveCor, and will not be able to download the latest version of the Kardia software. If you are a current user with a device listed below, feel free to contact us at support@alivecor.com or using this form to discuss your options.
Below is a list of the devices that were once supported by AliveCor but can no longer get the latest application for the phone:
iOS
| Device | Last App version compatible | Date removed from list |
| iPhone 6 | 5.29 | March 4th 2023 |
| iPhone 6 Plus | 5.29 | March 4th 2023 |
| iPhone 5s | 5.29 | March 4th 2023 |
| iPhone 5c | 5.29 | March 4th 2023 |
| iPhone 5 | 5.29 | March 4th 2023 |
|
iPad Mini 3 |
5.29 | March 4th 2023 |
|
iPad Mini 2 |
5.29 | March 4th 2023 |
|
iPad Air |
5.29 | March 4th 2023 |
|
iPhone 4 |
4.9.2 | November 30th 2017 |
| iPhone 4s | 4.9.2 | November 30th 2017 |
| iPod Touch 5G (2012) | 4.9.2 | November 30th 2017 |
|
iPad Mini (2012) |
4.9.2 | November 30th 2017 |
Android
| Device | Last App version compatible | Date removed from list |
| HTC One M7 | 4.9.2 | November 30th 2017 |
| Samsung Galaxy S3 | 4.9.2 | November 30th 2017 |
| Samsung Galaxy S4 | 5.4.3 | March 27th 2019 |
| Samsing Galaxy J1 | 5.4.3 | March 27th 2019 |
| Samsung Note 3 | 5.4.3 | March 27th 2019 |
| Jitterbug Touch 2 | -- | -- |
| Jitterbug Touch 3 | 4.9.2 | November 30th 2017 |