At AliveCor, we prioritize ensuring that our products work smoothly with your devices. If you're planning to use KardiaMobile, it's important to check the compatibility with your smartphone or iPad. Here's a step-by-step guide on how to find the make and model of your device:
For iOS Users (iPhone/iPad):
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Open Settings: Tap on the "Settings" app from your home screen.
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Navigate to General: In the "Settings" menu, tap on "General."
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Tap 'About': Within the "General" menu, you'll find an option labeled "About." Tap on it.
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Find Device Information: In the "About" section, you will see the "Name" (which might be the device's name you set) and below that, the "Model Name" which indicates the exact model of your iPhone or iPad.
For Android Users:
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Open Settings: Tap on the "Settings" app from your app drawer or home screen.
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Scroll Down and Tap 'About Phone' or 'About Device': Depending on the brand and version of Android, it might say either "About Phone" or "About Device."
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View Device Information: Here, you'll find various details about your phone. Look for "Model" or "Device Name" to determine the exact model of your Android device.
Once you have the make and model of your device, refer to our KardiaMobile compatibility list on our website to check if your device is compatible. If you're still unsure or need additional assistance, please reach out to our Customer Care team.
Thank you for choosing AliveCor!