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  1. AliveCor Support
  2. Troubleshooting
  3. App Problems

App Problems

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  • Why has my Clinician Review report not arrived on schedule?
  • Activity Monitor on Apple Watch shows incorrect readings
  • My app errors when logging in and says "Something Went Wrong. Unsupported URL"
  • I don't seem to have microphone access, how do I fix it?
  • Why does my Apple Watch screen go blank while recording my EKG?
  • No Signal or Weak Signal with my KardiaMobile
  • I have multiple accounts. Can I combine this data into one account?
  • I am unable to print an EKG from my app.

Still have questions?

Contact Support

Phone: (855) 338 8800

International Phone: Please click here for information

(English Only)

Email: support@alivecor.com

Mon-Fri 8am-8pm EST (1pm - 1am GMT)

Sat & Sun 10am-7pm EST (3pm - 12am GMT)

©2021 AliveCor, Inc. All Rights Reserved. US Patent Nos 8,301,232, 8,509,882 and Patents Pending. AliveCor and Kardia are trademarks of AliveCor, Inc. in the United States and other countries.