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  1. AliveCor Support
  2. Troubleshooting
  3. Pairing and Recording Help

Pairing and Recording Help

Follow New articles New articles and comments
  • No Signal or Weak Signal with my KardiaMobile 6L
  • Why am I getting an error that says my EKG recording was Interrupted?
  • Why am I getting an error that there is electrical interference?
  • Why do I need to grant location permissions to use KardiaMobile 6L with my Android device?
  • How do I switch which Kardia device I am using?
  • What to do if I see a "Connect to your KardiaMobile 6L" error when I am trying to record?
  • What to do if I get a"Bluetooth is off" error while pairing my KardiaMobile 6L.
  • What to do if I get an error while pairing my KardiaMobile 6L that says "Unable to pair KardiaMobile"?
  • What to do if I get an error that says "KardiaMobile not found" when I am trying to setup your KardiaMobile 6L for use?
  • How can I pair my KardiaMobile 6L to my Android device if I've already denied location permission?
  • Why do I need to grant location permissions to use KardiaMobile 6L with my Android device?
  • Why am I getting an error that there is electrical interference?
  • Why am I getting an error that says my EKG recording was Interrupted?
  • Why am I getting an error that says my recording is unreadable?
  • How do I fix an "NFC" error when I am trying to record an EKG?
  • Why am I getting a location error when I am trying to record an EKG?
  • Why am I getting a battery error when I try to record?
  • Why am I getting a microphone error that keeps me from recording?
  • How do I fix the Bluetooth problem keeping me from recording?
  • How do I take a recording using my KardiaMobile?
  • How do I take a Single-Lead recording using a KardiaMobile 6L.
  • How do I take a 6-Lead recording using my KardiaMobile 6L?

Still have questions?

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Email: support@alivecor.com

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©2021 AliveCor, Inc. All Rights Reserved. US Patent Nos 8,301,232, 8,509,882 and Patents Pending. AliveCor and Kardia are trademarks of AliveCor, Inc. in the United States and other countries.